Larry Joseph Billinger II, MBA
IT Service Operations • Endpoint Management • Process & Automation
Professional Summary
I lead IT service operations and focus on practical automation, training, and support that help teams do their jobs and keep users productive. My experience spans healthcare, legal, banking/MSP, and higher education, with an emphasis on improving day-to-day service and reducing unnecessary friction.
Professional Experience
IT Service Tech Lead — Salina Regional Health Center
- Lead service desk operations, technician scheduling, and workload management.
- Designed and implemented Ivanti EPM, ITSM, and ITAM environments.
- Built endpoint imaging and provisioning workflows using Ivanti and KACE.
- Provide Tier 2–3 support and mentor service technicians.
- Values in Action Award recipient (2022, 2025).
Owner — LB Tech LLC
- IT consulting and managed services for small businesses.
- Hardware procurement, network setup, and security consulting.
Director of Instruction — Kansas Bankers Technologies
- Supported MSP clients in regulated banking environments.
- Designed cybersecurity and HIPAA training programs.
Instructor / Graduate Teaching Assistant — Fort Hays State University
- Taught Organizational Behavior, Applied Management, Operating Systems, Assembly.
- Outstanding Graduate Teaching Assistant Award (2017).
IT Administrator — Crowley Fleck PLLP
- Managed servers, endpoints, and video conferencing across multi-state offices.
- Led Tier 1 & Tier 2 helpdesk transitions.
Technical Skills
Ivanti EPM / ITSM / ITAM
KACE Systems Management
BeyondTrust (Bomgar)
Endpoint Imaging & Provisioning
Windows, macOS, iOS
IT Service Operations
Process Design & Documentation
Healthcare & Compliance IT
Education
- MBA, Management Information Systems — Fort Hays State University (2017)
- BFA, Graphic Design — Fort Hays State University (2003)
Honors & Awards
- Values in Action Award — Salina Regional Health Center (2022, 2025)
- Outstanding Graduate Teaching Assistant — FHSU (2016–2017)
- Service-Minded Faculty Award — SIAS University (2016)
- International Graduate Fellowship Recipient — FHSU (2015–2017)
- Computer Doctor Award — FHSU Faculty Vote (2016)
- Ranked Top Teacher — SIAS University (2014)
Activities & Service
- Children’s Ministry Teacher — Revolution Church (2021–Present)
- Growth Group Leader — Revolution Church (2021–Present)
- Church Network Administrator — Revolution Church
- Faculty Leader — Bring Me Hope (2014–Present)
- Faculty Representative — FHSU China Business Dept. Leadership Council (2018–2020)
- Member — International Legal Technical Association (2007–2014)
- Student Government Senator — FHSU (2002–2003)
- Eagle Scout (1997)